Euromonitoring

Increase productivity and supervise the computer population of your customers in real time!

Check and make sure from a distance that all the constituent elements of your customer’s infrastructure are working properly. EuroMonitoring informs you when the limits are reached and enables you to access the servers and computers remotely from your dashboard.

LOG IN

Create “client nodes” in the EuroMonitoring tree structure

to manage the different client infrastructures.

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Install the EuroMonitoring agents

on the servers and devices of your customers

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Become proactive; monitor your customers’ computer population at a glance!

FUNCTIONALITIES

FAST & EASY TO INSTALL

The agent is installed in less than a minute, and you are immediately operational!

REAL TIME MONITORING

You get a summary of the monitored infrastructure in real time: state of workstations and servers, alerts which must be processed urgently, status of backup jobs, antiviruses, etc.

ALERTING

Depending on your customised configuration, you get alerts 24/7 by e-mail or by SMS on the incidents that affect your servers, work items, devices, etc.

REMOTE CONTROL

You can gain access to the servers and workstations that you manage at all times thanks to our integration of LogMeIn® Pro.

INCIDENT TICKETS

Every alert generates an incident ticket identified by a single number. With this ticket you can follow the actions taken on your incidents and find archived tickets. The final users can thus create tickets that will then be sent to their support team.

REPORTS

Add value to your service by sending activity reports to your customers every day, week or month. They are generated automatically and customised to your image.

MOBILE APPLICATION

Download and use your mobile application available under iOS and Android to access your dashboard and your tickets from anywhere.

USERS

You can grant complete or restricted access to users on the different nodes of your multi-tenant tree structure: administrator, technical manager, technical expert, client or read only.

CUSTOM SCRIPTS

Launch customised scripts to verify the existence of a file on a machine, submit the WMI requests, carry out DOS orders, query your BDD directly via SQL queries, etc. You can also transcribe the results of your Custom Scripts in the form of curves, export the result and position customised alerts.

PATCH MANAGER

You can henceforth update your machines under Microsoft Windows directly from your dashboard, by choosing to roll out the critical, optional or both updates with a simple click. Other applications are to come.

ALL OUR SOLUTIONS ARE:

100% Saas

Data encryption

Redundant storage in Belgium

Data confidentiality guaranteed

Unlimited bandwidth

Simple and intuitive interface

Support by telephone in Belgium

Digilover : Agence Web à Namur